Announcement    Thank you for visiting our shop! Here at Sweet P Jolie, you will find high quality, beautifully handmade hair accessories for you little ones! We love custom orders too so please send us a message if we can help you with one!

👇🏻👇🏻👇🏻PLEASE READ THE INFO BELOW 👇🏻👇🏻👇🏻


Our current turn around time is APPROX 7-10 BUSINESS DAYS and EXCLUDES HOLIDAYS AND WEEKENDS. THIS DOES NOT INCLUDE SHIPPING/TRANSIT TIME.

All of our items are 100% handmade and 100% made to order. Holidays and weekends are NOT included in this time frame. Due to the influx of orders around certain holidays or shop wide promotions and sales our turn around time might be extended.

Failure to read our posted turn around time is ZERO fault of the shop or shop owner. Our turn around time is found above in our shop announcements, in every listing within our shop under the “Shipping & Policies” section, and in your order receipt that’s emailed to you after an order has been placed. This info can also be found on your order details page as well.

Yes, we have a turn around time as our items are all 100% handmade and 100% made to order and it will be an ESTIMATED arrival date that will be provided to you, NOT A GUARANTEED DATE. Shipping and transit times with USPS can vary and are dependent on a few variables - your location, the shipping speed you choose at checkout and the service of USPS.

We DO NOT offer any order cancellations, returns or refunds. This information can also be found in the “Shipping & Policies” section in every listing as well.


Shipping is currently $5.00 flat rate for US orders.


>>>>>> From the USPS website 1/18/2022: Priority Mail® and First-Class® packages may temporarily require more time to be delivered due to limited transportation availability as a result of the (COVID-19) pandemic. Priority Mail’s two-day and three-day service commitments will be extended to three days and four days, respectively.

I CANNOT CONTROL THE MAIL SERVICE AND DELAYS HAPPEN. Even with a Priority Mail upgrade a specific delivery date is not guaranteed and delays happen! I cannot control your package once it has shipped, as it is then in the hands of USPS. If you have an issue with deliveries you need to personally reach out to USPS. We are not responsible for late, delayed or missing packages. We do our best to estimate arrival dates but like we mentioned once a package is in the hands of USPS we cannot control shipping speeds or arrival dates.

With that being said, we can only ESTIMATE arrival dates, we CANNOT guarantee that your package will arrive on or by a certain date. Your best option is to purchase Priority Mail shipping and track your package on the USPS website. But we ARE NOT responsible for any packages that are delayed in transit or do not arrive by the estimated arrival date. <<<<<<<<



We offer both rush order processing and Priority Mail upgrades for a fee. Please contact us if needing a rush order set up.
We highly recommend upgrading to Priority Mail shipping to ensure the fastest delivery ONCE the order is shipped although delivery times for both Priority Mail and standard First Class may vary and are not guaranteed.


If multiple orders are placed we can usually combine them, depending on our workload and when the orders were placed. If we are able to combine orders we charge a $2.00 fee per order to combine orders, meaning you will be issued a $3.00 refund for each additional order.

We recommend selecting the Priority Mail upgrade at checkout if you need your order more quickly. PLEASE NOTE THIS IS A SHIPPING UPGRADE ONLY. Priority Mail takes approx 2-3 biz days, as opposed to standard First Class shipping which takes 3-5 biz days, sometimes longer depending on your location and any delays that USPS is experiencing. A Priority Mail upgrade is simply a shipping upgrade, NOT a rush order fee. Please feel free to contact us for a rush order upgrade if needed!

If you’d like to purchase insurance on your order to cover the loss or damage of your order please contact us for pricing as we are more then happy to help you with that.

RUSH ORDER INFO: Please contact me if you need your item by a certain date PRIOR to placing your order and I will see if I can accommodate your request. We can usually offer a rush order processing option for an additional fee. I will do my very best to help you but please be understanding that this is a one woman show and all of our items are 100% made to order.

By purchasing from our shop, you understand and agree that all purchases are FINAL SALE, NO EXCEPTIONS. We DO NOT accept any order cancellations. All of our items are made to order and we do not accept any order cancellations, returns or exchanges. We pride ourselves on accurately describing, photographing and listing each and every item to prevent any confusion with ordering. Any failure to accurately read our turn around time, read about an items description or size, is out of our control. We do not accept order cancellations of any kind.

Regarding sales and sale prices: NO, we do not issue price adjustments if an item goes on sale after you've purchased it. Our shop will do periodical sales from time to time and we cannot guarantee the price of an item, as our sales always change as do the items on sale.

When using a coupon code, the coupon code must be used at the time of placing an order. We do not issue price adjustments after a purchase is made.

By purchasing from our shop, you understand and agree to the above information.

Thank you for your understanding! xx